Questions and Answers
Ordering Information
 
 
To order online: www.myexecutivegifts.com
 
Engravable Orders:
To place an Engravable Gift order you will need the following:
Shipping information (1. Misham Sales ships via UPS only 2. We do not ship to PO Boxes)
Standard - Ground UPS
 
Please note; if you would like to have another form of shipping via UPS, such as, overnight mail, please contact us at support@myexecutivegifts.com to request a quote for the additional shipping charges.
 
Personalization information:
The Engraving information is very important as we engrave gifts EXACTLY as written on the order. If you write your order in all CAPS we engrave in all CAPS, etc. Products are done in font pictured only
 
Carefully verify all your engraving information, as engraved gifts can not be returned.  We can not be responsible for mis-typed information on the engraving request. 
 
Please Indicate your engraving options in the box provided while adding the item to your Shopping Cart.  For items with multiple lines indicate the Line and the personalization.  For example Line 1 Misham Sales Line 2 July 13, 2006.  If no engraving is desired, please indicate No Engrave in the box provided.
 
Engraving and Personalization Information
All gifts can be personalized with one or more of the following: Names, Initials, Dates etc. Each gift is pictured on this site. Please enter and review your personalization carefully. Please note, all dates are engraved using hyphens (example: 10-6-2007). Here are some guidelines for personalization: Enter personalization as you would like it to appear with capital letters, lower case letters, numbers, punctuation and characters such as &, @, or *. Do not type in all capital letters or all lower case letters unless that is how you want the item to appear. We are unable to reproduce international characters (characters with accents marks, umlauts, etc.). Please enter only characters that appear on standard American keyboards. Most gifts can accommodate multiple lines of engraving. If a Monogram is desired, please specify "Monogram Font" when ordering. The initials for a Monogram should be listed in this order: First, Last, Middle initial. All personalization is included in the pricing. 
 
 
Order Processing and Fulfillment
We ship all Engravable gift orders within 2-3 business days.  All orders ship via UPS ground unless a shipping upgrade is specified. Misham Sales requires you to use our order form or a format of which all-necessary information for processing your order will be present. Misham Sales cannot be responsible for missing information if left off order.
 
 
Returns/Exchanges/Damages
Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 7 business days of delivery date. PERSONALIZED items cannot be returned or exchanged. Any defective or damaged merchandise that is returned to Misham Sales for inspection must be properly packaged; Misham Sales will not be responsible for any further damages due to improper return packaging. Any defective or damaged merchandise you wish to exchange or return must have an RA NUMBER before returning. Misham Sales will gladly reimburse return shipment costs of authorized exchanges/returns (non-personalized merchandise returned for credit will not qualify for shipping reimbursement). Express shipping costs will not be reimbursed; only ground services will be reimbursed. Misham Sales will pay to ship authorized replacements via UPS ground service only. Please place your gift order at least 3 weeks prior to event date; this will help alleviate rush-shipping charges. Please contact us to ensure return authenticity.
 
Payment Terms
Our site does have a merchant account through Paypal to make it easier to pay by credit card.  However, please note that you do not need to establish a Paypal account to purchase any items.